ORDER LEAD TIME TRACKER: Please allow 3 business day for order fulfillment.

Terms & Conditions

Pre-Orders

  • When ordering a product that is listed as a pre-order, I understand that this item will ship separately at a later date than the rest of my order. I further understand that I will be responsible for all shipping charges for all items I am ordering, which will therefore include shipping charges for the pre-ordered items charged at the time the pre-ordered items ship. 

Payment      

When paying with credit card:

    • I will be charged for the order subtotal plus a $10 shipping deposit at the time I submit my order.
    • Once my order has been received and reviewed, a member of the Country Home Creations team may be in contact with me to request additional payment information with regard to the remaining cost of shipping my order. PLEASE NOTE: If we do not have the credit card you use to make your online purchase on file in our internal accounting system, your order WILL NOT be processed until we are able to obtain the credit card information you wish to use for the cost of shipping your order.
    • When my order ships, I will then be charged an additional amount equal to the actual shipping minus the $10 shipping deposit already paid.
    • If using a freight collect account that is already on file or provided to us in the notes of the order, we will ship your order using the provided account number and the $10 deposit will remain on your account to use on a future order. 

When paying with Check by Mail:

    • I will mail a check for the order subtotal plus 18% for estimated shipping.
    • Upon receipt of my check payment, my order will them be processed.
    • Any over payment on estimated shipping will be credited to my account.
    • I understand that my order will not be sent for processing until my payment as been received. 

Shipping

  • Cost of shipping in non-refundable once my order leaves the warehouse at Country Home Creations.

Receiving Order

  • I have 5 business days from the date I receive my order to report any issues or inaccuracies to Country Home Creations. 

If I have questions regarding these terms and conditions, I understand that I should contact Country Home Creations at 1-800-457-3477 before submitting my order.

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